1. Introduction Welcome to Linkwala (https://linkwala.com). We are a professional digital marketing, web development, SEO, and 3D visual design agency based in Mianwali, Punjab, Pakistan. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit our website or engage our services.

2. Information We Collect We collect information to deliver high-quality digital solutions and improve our user experience. This includes:

  • Information You Provide: When you submit a contact form, request a consultation, or leave a comment, we collect your name, email address, phone number, location, company details, and the contents of your inquiry.

  • Project & Client Data: During active engagements, clients may provide media files, brand assets, or temporary access credentials necessary for web development, Meta/TikTok ad management, and SEO campaigns.

  • Automated Information: We automatically collect your IP address, browser user agent string, and interaction data to monitor website performance, secure our infrastructure, and detect spam.

3. How We Use Your Information We use the data we collect for the following purposes:

  • To execute our core services, including website deployment, ad campaign management, and content creation.

  • To communicate with you regarding project updates, proposals, and customer support.

  • To optimize our website’s performance and conversion funnels.

  • To detect, prevent, and address technical issues or fraudulent activity.

4. Cookies and Embedded Content We utilize cookies to enhance your browsing experience. If you fill out a form or leave a comment, you may opt-in to saving your details in cookies for future convenience (lasting up to one year). Temporary cookies are also used to verify browser compatibility and manage user sessions securely. Articles or portfolio pieces on this site may include embedded content (e.g., videos, 3D models). This content behaves exactly as if you visited the hosting website, which may utilize their own cookies and third-party tracking.

5. Data Sharing and Third Parties We strictly do not sell, rent, trade, or share your personal data, financial details, or internal business metrics with third parties for promotional purposes. Information is only shared with trusted third-party service providers (such as hosting platforms or analytics tools) strictly necessary for our business operations.

Client Portfolio Exemption: As a digital agency, we proudly showcase the successful partnerships we build. By engaging our services, you grant Linkwala the right to display your company’s brand name, logo, and public-facing project results on our website and marketing materials as part of our professional portfolio. We will never disclose sensitive internal strategies, private advertising metrics, or personal contact information.

6. Data Retention Contact form submissions, client inquiries, and project metadata are retained indefinitely to ensure smooth follow-up communication and ongoing service support. For registered users on our client portal (if applicable), we securely store the information provided in their user profiles.

7. Your Data Rights Operating under standard business practices in Pakistan, you retain control over your personal data. You have the right to:

  • Request an exported file of the personal data we hold about you.

  • Request the deletion of your personal data.

  • Update or correct any inaccurate information. Please note that data erasure requests do not apply to information we are legally or administratively obliged to retain for accounting or security purposes.

8. Security We employ industry-standard security protocols to protect your personal and business data during transmission and once received. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute data security.

9. Contact Information If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Linkwala Mianwali, Punjab, Pakistan Email: info@linkwala.com Phone: +92 323 1709650